Support your employees' commute choices with this no cost, hassle-free program. Once you register, your employees will be eligible for Emergency Ride Home reimbursements. Paperwork and reimbursements will be managed by the Commute Smart team. All San Francisco businesses are eligible to enroll in this free program!
Businesses register by submitting an Annual Employer Agreement to SF Environment. Registration is valid July 1st through June 30th, after which the business must renew their registration.
Let your employees know about the program! Download our ERH brochure.
San Francisco Employees:
If your employer is registered and you have an unexpected emergency, Commute Smart will reimburse your ride! Refer to the program rules for more details.
Share a ride, take transit, bike or walk to work.
If an unexpected emergency arises, take a taxi, rental car or transit ride home.
Complete the online Reimbursement Request and Ride Questionnaire, then mail original receipts with the Supervisor Approval Form to SF Environment.
SF Environment reimburses you for your ride, if it adheres to all program rules.
Who is eligible to participate?
All permanent part-time or full-time employees of a registered San Francisco business are eligible to participate. In addition, employees must use one of the following commute modes on the day they take an Emergency Ride Home trip:
Public Transit (bus, train, ferry)
Vanpool/Carpool (including Casual Carpool)
What qualifies as an emergency?
- Illness or crisis of employee or immediate family member
- Employee is unexpectedly required to work late (employee was not aware of the situation before the start of the workday); Supervisor authorization is required
- Carpool or vanpool ride is unavailable due to unexpected changes in the driver’s schedule or vehicle breakdown
- Bicycle problem, including flat tire, mechanical failure, vandalism or theft
What does not qualify as an emergency?
- Personal errands or pre-planned medical appointments
- Medical emergencies (i.e. when an ambulance is needed)
- Business-related travel
- Working late that was planned or known prior to the start of a workday, or that was not authorized by a supervisor
- Natural disasters or civic emergencies (e.g. earthquake, demonstration, etc.)
- Transit service breakdown or interruption in service
- Transportation to a doctor or hospital resulting from an on-the-job injury (ERH cannot be used to replace an employer's legal responsibility under workers' compensation regulations)
- Non-emergency related side-trips on the way home
- Trips before 10pm by regular transit riders who have unscheduled overtime
San Francisco Department of the Environment (SF Environment)
City & County of San Francisco
Phone: (415) 355-3727
San Francisco is habitat for 800,000 people – meeting needs for space to work, play, and learn; for food, water, and air; for community with local flora and fauna. SF Environment provides support for urban agriculture and forestry and green buildings, helping residents and businesses harness environmental opportunities.